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STAR WARS™: Commander

  • Android
  • Facebook Gameroom
  • iOS

Why am I unable to sync my STAR WARS™: Commander account with Facebook?

posted on 2017/07/07


Some players may be unable to log into Facebook through STAR WARS™: Commander. If this occurs, the following steps may help.

iOS

  1. Verify STAR WARS™: Commander has permission to access Facebook account data
    1. From the Home menu, tap the "Settings" icon
    2. Select "Facebook" 
    3. Under "Allow these apps to user your account," verify that "Commander" is on (green)
  2. Uninstall the Facebook app
    1. Touch and hold the Facebook icon until it starts to wiggle
    2. Tap the "X" in the upper right corner and select "Dele​te" to confirm
  3. Delete your Facebook account from your device (your Facebook account will not be affected)
    1. From the Home menu, tap the "Settings" icon
    2. Select "Facebook" from the left column and tap your name in the right column
    3. Tap "Delete Account" to log out of your Facebook account on your device
  4. Log out of Facebook in your browsers
  5. Restart your device
  6. Log into Facebook through STAR WARS™: Commander
    1. Launch the app and tap the "Settings" icon
    2. Tap the Facebook icon
    3. A browser will open to Facebook's site, log into your account

Once you have successfully synced your Facebook account in-app, feel free to reinstall the Facebook app on your device.
 

Android

  1. Uninstall the Facebook app
    1. Touch and hold the Facebook icon until it starts to wiggle
    2. Tap the "X" in the upper right corner and select "Delete" to confirm
  2. Log out of Facebook in your browsers
  3. Restart your device
  4. Log into Facebook through STAR WARS™: Commander
    1. Launch the app and tap the "Settings" icon
    2. Tap the Facebook icon
    3. A browser will open to Facebook's site, log into your account
Once you have successfully synced your Facebook account in-app, feel free to reinstall the Facebook app on your device.

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