Bans only happen when a penguin has broken a rule. Here are the rules:
No bullying or being mean to others
No rude or inappropriate language
Stay safe online
No sharing personal information
No cheating or use of third-party programs
Another penguin can't place a ban on your account.
To find out why your account was banned, your parent or guardian can send an email to our support team. Please have your parents click the Contact Us button below and include the following information:
The username on the account.
The penguin name on the account.
The date and approximate time that the penguin was banned.